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Refund Policy – Aventura

Returns & Refund Policy

Due to the sensitive nature of pharmaceutical products, **all sales are final**. We are unable to accept returns or offer refunds on any medications or health-related items. This policy is in place to ensure the safety and integrity of the products we provide.

If you receive a product that is damaged, defective, or incorrect, please contact our customer service team within **48 hours** of receiving your order. We will work to resolve the issue by offering a replacement or exchange, subject to the following conditions:

  • The product must be unused, unopened, and in its original packaging.
  • You must provide proof of purchase and any relevant details about the issue.

For any questions or concerns regarding your order, please reach out to us at info@AventuraHS.com

Can I Modify, Change, Or Cancel My Order Before Receiving It?

At AHS, we understand that sometimes plans change. If you need to modify, change, or cancel your order, please contact us as soon as possible. However, because we process orders quickly to ensure timely delivery, modifications and cancellations can only be made before your order has been processed or shipped.

Modifications:

If your order has not yet been processed, we can help you adjust details such as delivery address, product quantities, or other specifics.

Cancellations:

Orders can be canceled as long as they have not yet been shipped. Once an order is shipped, it cannot be canceled or recalled.

To request a change or cancellation, please contact our customer service team at info@AventuraHS.com with your order number. We’ll do our best to accommodate your request.